Awesome Support Review, Pricing, Pros and Cons

149.00 €

Free plan	No
Free trial	No
Money back guarantee	No
Company address	Ontario, Canada
Support email	[email protected]

SKU: acf4b89d3d50 Category: WordPress Plugins

8.5Expert Score

The most awesome helpdesk and support plugin for wordpress

Awesome Support is a help desk and support ticket plugin that comes packed with a ton of features. Included in this package are a variety of useful features such as detailed ticket reporting, time monitoring for agents, customized email alerts, and many more. Add-ons are also available for features such as automatically closing tickets that have been abandoned, private credential sharing, and plenty more.

Features

Ease of use

Value for money

Customer Support

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What is Awesome Support?

The WordPress plugin Awesome Support is a flexible, user-friendly, cost-effective, integrated, and feature-rich support ticketing system. It satisfies all of your support desk ticketing system needs, whether they are basic or complex. From a smart ticket submission with hundreds of add-ons, it offers the greatest help desk ticketing system trial. Whether you run a little business or a large enterprise with several divisions, fantastic support is the best helpdesk plugin for you. It is a notable, high-end WordPress ticketing system that includes smart assignment, email assistance, and connectivity with other plugins like Gravity Forms and WooCommerce. The feature set of a SAAS solution like Zendesk or Help Scout cannot be matched by any other helpdesk & support ticketing plugin.

Features

Numerous Tickets (Free – Core)
Numerous Agents (Free – Core)
Numerous Users (Free – Core)
Numerous Products (Free – Core)
Countless Departments (Free – Core)
No limits on tags (Free – Core)
Any number of custom priorities (Free – Core)
Numerous Channels (Free – Core)
Custom Statuses and Labels indefinitely (Premium – Custom Status)

Awesome Support Pricing: How much does the Awesome Support Costs?

Awesome Support offers four types of pricing plans. Those are Standard, Pro, Enterprise and Agency. Price of those plans are $149, $229, $289 and $409 per year. You can choose the plan which is perfectly fit for you.

Awesome Support Pricing Plans

Awesome support Pricing

Conclusion

The feature list for Awesome Support is extensive. It really is rather overpowering. And although that’s excellent for end users, it might be difficult for a reviewer like me to sort through everything and select only the most crucial aspects to share with you.

Start with the major issue. You may build an infinite number of agents, tickets, products (for which you provide support), and departments (which are your actual internal departments) with Awesome Support.