LiveChat Review, Pricing, Pros and Cons

19.00 €

Features	Balance AI automation, Chatbot, Easy integration with 200+ tools
Free plan	No
Free trial	Yes
Free trial days	14
Money back guarantee	No
Support email	[email protected]

SKU: ccc0aa1b81bf Category: WordPress Plugins

8.4Expert Score

Connect with customers

LiveChat is a method for providing live chat customer service for WordPress users. It is equipped with a variety of chat capabilities such as pre-written replies, rich text messages, chat transcripts, and a lot more. Themes and branding for the chat window may both be readily altered. While there is no cost associated with using the plugin itself, there are fees associated with using the service. These fees are determined by the number of chat seats required.

Features

Ease of use

Value for money

Customer Support

Best for online stores
48 distinct languages are supported
The design was well-planned.

Sadly, the smartphone version has relatively few features.
It can be extremely pricey.

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You will get: Best for online stores 48 distinct languages are supported The design was well-planned.

What is LiveChat?

Live chat software is one of the most popular forms of communication per se. Phone, email, and social media are excellent methods. However, a live chat allows you to quickly obtain the information you want. For users and website visitors alike, this is undoubtedly a lifesaver. When establishing a company on your WordPress website, LiveChat is ideal. We suggest Live Chat if you desire one for your website. It is a plugin created for your marketing and live support requirements, as the name implies. LiveChat offers web analytics, a support desk, and an online chat feature. Visitors to the website may now quickly and easily contact customer service representatives.

Features

Personalized chat window layouts
Automatic greetings with personalization
Ticket form in the event that your live chat is not accessible when a message is sent
Pre-written comments to save time
If you are employing numerous agents, chat transfer
Web, mobile, and desktop applications allow you to communicate with site visitors from anywhere
Detailed data and a dashboard overview in real-time
Several beneficial team features
After-chat evaluations and surveys to gauge the efficacy of your help

LiveChat Pricing: How much does the LiveChat Costs?

LiveChat offers four types of pricing plans. Those are Starter, Team, Business and Enterprise. Price of those plans are $16, $33 and $50 per month. For enterprise package you need to request a call to set your limit and price

LiveChat Pricing Plans

Conclusion

WordPress and LiveChat work together without any issues. There is nothing to adjust, really. Simply install the plugin, register, and proceed. The LiveChat’s configuration process is simple to understand and well-designed. They offer lots of practical onboarding advice to help you get going.

Regarding the live chat system itself, we enjoyed the pre-written replies and fast cuts. The actual chat interface is quite pleasing. The PC and mobile apps were not used by us. But if they resemble the cloud interface, we assume they will also be well-designed.