LiveChat is a method for providing live chat customer service for WordPress users. It is equipped with a variety of chat capabilities such as pre-written replies, rich text messages, chat transcripts, and a lot more. Themes and branding for the chat window may both be readily altered. While there is no cost associated with using the plugin itself, there are fees associated with using the service. These fees are determined by the number of chat seats required.
LiveChat offers four types of pricing plans. Those are Starter, Team, Business and Enterprise. Price of those plans are $16, $33 and $50 per month. For enterprise package you need to request a call to set your limit and price
60-day chat history
Basic widget customization
Ticketing system
Data security
Unlimited chat history
Full widget customization
Ticketing system
Data security
Basic reporting
Agent groups
Multiple brandings
Unlimited chat history
Full widget customization
Ticketing system
Data security
Advanced reporting
Agent groups
Multiple brandings
Staffing prediction
Work scheduler
Unlimited chat history
Full widget customization
Ticketing system
Data security
Advanced reporting
Agent groups
Multiple brandings
Staffing prediction
Work scheduler
Dedicated acc. manager
Product training
Software engineer support
Security assistance
HIPAA Compliance
Single Sign-On (SSO)
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