In this versus, we compare Zendesk Chat vs Awesome Support in-depth to help you choose one of them. If you want to know more details, we recommend you read our Zendesk Chat review and Awesome Support review.
However, you can also directly find the best WordPress Customer Support Plugins, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Main differences between Zendesk Chat vs Awesome Support
The main difference between Zendesk Chat and Awesome Support lies in their primary functions. Zendesk Chat is primarily a live chat and customer support platform, focusing on real-time interactions and support ticketing, making it an excellent choice for businesses looking to engage with website visitors and provide immediate assistance.
On the other hand, Awesome Support is a WordPress help desk and support plugin designed to handle customer inquiries, support tickets, and project management within your WordPress environment. It offers a comprehensive ticketing system and project collaboration tools, making it a versatile solution for businesses and agencies seeking an all-in-one WordPress-centric support and project management system.
The choice between these two plugins ultimately depends on your specific needs, with Zendesk Chat excelling in live chat and real-time support, while Awesome Support provides an integrated solution for managing customer inquiries and projects directly within WordPress.
|Zendesk Chat||Awesome Support|
- Real-time support
- AI and Bots
- Omnichannel experience
- Expensive advanced features
- A bit complex
- Expensive add-ons
- Overwhelming features for beginners
Zendesk Chat vs Awesome Support- Which one is the most affordable?
In terms of affordability, Awesome Support takes the lead with its pricing at $149 per year, making it a budget-friendly choice for businesses and organizations looking to manage customer inquiries and support tickets effectively within their WordPress environment.
Zendesk Chat, while offering robust live chat and support features, comes at a higher cost, starting at $55 per month.
If you’re seeking a cost-effective solution with a focus on WordPress-centric support and project management, Awesome Support provides an attractive option.
However, the choice ultimately depends on your specific requirements and budget constraints.
|Zendesk Chat||Awesome Support|
|Money Back Guarantee?|
Zendesk Chat vs Awesome Support- Which one is the best?
When comparing Zendesk Chat and Awesome Support, the choice largely hinges on your specific needs and budget. If budget-friendliness is a priority, Awesome Support stands out as the more affordable option at $149 per year, providing comprehensive support ticket management within the WordPress ecosystem.
However, if you require a robust live chat and support solution with advanced features and are willing to invest in a monthly subscription starting at $55, Zendesk Chat offers a powerful platform for customer engagement.
Carefully assess your organization’s requirements and financial considerations to determine which of these plugins aligns better with your objectives, whether it’s cost-effective support ticket management or feature-rich live chat capabilities.